Be U Term Deposit-i
Your Term Deposit-i remains safe with Bank Islam
Be U services will remain available until 31 July 2026. If you have an active Be U Term Deposit-i, please keep your Be U account active until your Term Deposit-i has matured and the payout has been completed. Your agreed profit rate, tenure, and maturity date remain unchanged. From July 2026 onwards, you will be able to view your Be U Term Deposit-i details in BIMB Mobile.
Your active Term Deposit-i will continue based on its agreed terms
Your Be U Term Deposit-i will continue based on its existing agreed terms.
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Rest assured, your money remains safe with Bank Islam. We will continue to honour your agreed profit rate and tenure until your Term Deposit-i reaches maturity.
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This transition only changes the servicing platform. It does not affect your contractual rights, agreed profit rate, tenure, or maturity date.
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Important: If your Be U account is linked as the withdrawal or payout account for your active Term Deposit-i, please do not close your Be U account until your Term Deposit-i has matured and the payout has been successfully processed.
Your payout depends on your maturity date
What happens to your Be U Term Deposit-i depends on when it matures.
View your Be U Term Deposit-i under the Wealth tab
From July 2026 onwards, you can view your Be U Term Deposit-i balance and details in BIMB Mobile under the Wealth tab.
View your Be U account in the Accounts tab on BIMB Mobile
Please note: If you wish to transfer your remaining balance or close your Be U account, please contact our Customer Care team.
Keep your Be U account active until your Term Deposit-i matures
If you have an active Be U Term Deposit-i, please do not close your Be U account yet.
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Your Be U account may be linked as the withdrawal or payout account for your Term Deposit-i. To ensure a smooth payout process, please keep it active until your Term Deposit-i has matured and the payout has been successfully completed.
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Please note that keeping your Be U account active does not mean Be U services will continue after 31 July 2026. Be U services will no longer be available after this date, and the account will only remain active for Term Deposit-i payout or withdrawal purposes.
Your agreed profit rate, tenure, and maturity date remain unchanged
Your Be U Term Deposit-i remains protected with Bank Islam. We will continue to honour
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Your maturity date will also remain the same. The Be U transition does not change your agreed placement terms.
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✅ Your agreed profit rate.
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✅ Your agreed tenure.
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✅ Your maturity date.
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✅ Your contractual rights under the existing Terms and Conditions.
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The transition does not change your Term Deposit-i placement. It only changes the servicing platform used to view and manage your Term Deposit-i after Be U services end.
Thinking of closing your Term Deposit-i early?
If you choose to uplift or close your Be U Term Deposit-i before its maturity date, it will be treated as a premature withdrawal.
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In accordance with the existing Be U Term Deposit-i Terms and Conditions, no profit will be paid for premature withdrawal.
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Before making any decision, please review your product terms and consider whether you need to wait until maturity to receive the agreed profit.
Continue your banking journey with BIMB Mobile
BIMB Mobile will be your main app to continue accessing Bank Islam’s digital banking services after Be U ends.
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Through BIMB Mobile, you can manage your Bank Islam account, make payments, transfer money, and apply for selected banking products in one place.
What happens after 31 July 2026?
If your Be U Term Deposit-i is still active after 31 July 2026, your money will remain protected with Bank Islam and your placement will continue based on its agreed terms.
We're Here to Support You Every Step of the Way
Your experience matters to us. If you need any assistance during the Be U transition, you may reach out to our support channels based on the timeline below.
Until 30 September 2026, both Be U Community Support and Bank Islam Customer Care will be available to assist you. You can contact Be U Community Support at 03-2779 0088 or email beu.communitysupport@bankislam.com.my. Alternatively, you may also reach Bank Islam Customer Care at 03-2690 0900 or email contactcenter@bankislam.com.my.
From 1 October 2026 onwards, support will be handled solely by Bank Islam Customer Care at 03-2690 0900 or contactcenter@bankislam.com.my.
Customers are advised to read and understand the Terms and Conditions available at our website www.bankislam.com before agreeing to subscribe for any product or services and/or participating in any of our campaigns and promotions.
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Bank Islam Malaysia Berhad. 198301002944 (98127-X)
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